Opinion  

'Intent of pension transfer regulations needs further clarification'

Lisa Webster

Lisa Webster

Although the Pensions Ombudsman has ruled trustees are within their rights to do so, I do wonder if a complaint ended up in the hands of the Financial Ombudsman Service instead, and the only overseas investments were such vanilla low-risk funds, whether insisting on a MoneyHelper appointment would meet the lower “fair and reasonable” threshold. 

What is clear, is that it is not clear. We need the law to reflect policy intent, so trustees and scheme administrators take proportionate action and pension savers get the outcome they expect. 

Article continues after advert

Lisa Webster is senior technical consultant at AJ Bell